AI EMAIL ASSISTANT

AI Email Assistant That Writes Like You.

Snoooz creates smart email replies that match your tone, knowledge, and business context automatically. Train the AI on your documents, connect your preferred model, and get instant drafts that sound authentically human.

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Draft Smarter Emails  Replies in Seconds.

  Reads Context, Matches Your Voice

Snoooz analyzes incoming emails and drafts responses that naturally match the conversation's tone and topic. every reply fits the specific message you received.

 Conversation Mode for Ongoing Engagement

Snoooz can reply multiple times to the same thread, keeping prospects and customers engaged until you're ready to take over. Studies show AI-driven personalization can boost response rates by 30.5% and engagement rates by 50%.

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Train Your AI Email Assistant on Business Knowledge

 Upload Your Content Library

Feed Snoooz your PDFs, support docs, FAQs, or help center articles. The AI learns your product details, policies, and brand voice quickly, creating a knowledge base that powers accurate responses.

  Auto-Scan Your Website

Point Snoooz to your website URL and watch it absorb your product information, company values, and messaging. The AI uses this context to answer questions and handle inquiries with confidence.

Customise Every Response with Precision

  Write Custom Instructions

Create detailed prompts that guide how Snoooz handles specific situations. Perfect for nuanced replies, industry-specific language, or maintaining a particular communication style across your team.

  Different Prompts for Different Scenarios

Set up unique instructions for sales inquiries, support tickets, recruitment emails, and more. Each email type gets the specialized handling it deserves without manual sorting.

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Bring Your Own Model

  Bring Your Own AI Model

Connect your own API keys from ChatGPT, Claude, DeepSeek, or other AI providers. Use the model you already pay for - Snoooz plugs right into it.

  Continuous Learning & Improvement  

Your AI gets better over time. As you provide feedback and add more training content, Snoooz refines its understanding and creates increasingly accurate responses.​



Fits Into Your Existing Workflow

Combine AI with Smart Rules

Layer Snoooz's AI capabilities with custom automation rules. Control exactly when drafts are created, which messages get flagged for review, and what emails can send automatically.

Review Before Sending

Stay in control. Preview every AI-generated message before it goes out, or trust the system to send routine replies on autopilot once you're confident in its accuracy.

Explore Other Features


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Email Auto-Responder

Send personalized automatic responses using your templates or AI-generated content that adapts to each sender

See features ➜


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Email Filtering

Automatically categorize incoming emails and route them to the right team member without manual sorting.

See features ➜


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Email Automation

Create sophisticated workflows that decide when to draft, send, or ignore emails based on sender, content, CRM data, or custom conditions.

See features ➜

SEE SNOOOZ IN ACTION

Book A Demo

What You Can Expect:

  Get a 30-min personalized demo of Snoooz
  Learn about different use cases
  Get info about pricing for your use case

 
Trusted by professionals from world's finest companies
 
 

Stop Doing Boring Inbox Work.
Let Snoooz Do It.

Snoooz takes over the repetitive email tasks that drain your day. You get time back for strategy, sales, and scaling your business.

Frequently Asked Questions

What is Snoooz?

Snoooz is an AI-powered email assistant that helps you manage your inbox by automatically drafting replies, sending auto-replies, categorizing emails, routing conversations, applying labels, forwarding messages, and scheduling follow-ups based on your own rules, data, tone, and workflows.

It works for use cases like customer support, sales, lead response, e-commerce inquiries, internal routing, and out-of-office automation.

Which email platforms does Snoooz support?

Snoooz supports Gmail / Google Workspace, Microsoft Outlook / Office 365, and IMAP/SMTP mailboxes such as Apple Mail, Yahoo, Zoho, cPanel/webmail, and other providers that offer IMAP/SMTP access.

Gmail and Outlook are supported natively. IMAP/SMTP support is available on select plans.

Can I review AI replies before they are sent?

Yes. Snoooz supports both draft-only and auto-send workflows.

You can configure Snoooz to create email drafts for human review before sending, or allow Snoooz to send replies automatically when you are ready for full automation.

Can Snoooz send automatic follow-ups?

Yes. Snoooz supports auto follow-ups.

When a rule creates a draft or sends a reply, Snoooz can also schedule and generate follow-ups automatically. You can control the number of follow-ups, timing, frequency, whether follow-ups are drafted or sent, whether they only send during working hours, and whether attachments are included.

If the recipient replies on the thread, Snoooz automatically stops future follow-ups.

Can Snoooz be trained on our company knowledge base?

Yes. Snoooz can be trained on company data such as FAQs, PDFs, help docs, website content, Zendesk, Intercom, and Document360 articles.

This helps Snoooz generate more accurate replies based on your own support documentation, product information, policies, and internal knowledge.

Can Snoooz learn from my past emails?

Yes. Snoooz can use past emails as context when drafting replies, if that setting is enabled for your workspace.

It looks at relevant previous conversations and reply patterns to better match your tone, wording, and how you usually respond to similar emails. Snoooz does not train a separate AI model on your emails; instead, it retrieves relevant examples at draft time and uses them as guidance for that specific draft.

Snoooz is also adding draft feedback signals, so when users edit or accept Snoooz-created drafts, those outcomes can help improve future drafts by showing what worked and what needed changes.

What AI models does Snoooz use?

Snoooz currently uses Gemini as its base model.

Depending on your plan, tier, and BYOK setup, you may also be able to use additional model options, including OpenRouter-supported models.

Does Snoooz support OpenRouter or BYOK?

Yes. Snoooz supports OpenRouter, allowing users to connect and use 300+ AI models to draft or send replies through Snoooz.

BYOK gives users more flexibility to use their preferred AI provider or model setup where supported by their plan.

Does Snoooz support EU data residency?

Yes. Snoooz offers a dedicated EU-hosted version for customers who require data to be stored within the European Union.

The EU version stores core app data in EU multi-region infrastructure, runs backend processing in Belgium, processes AI generation through a Gemini EU endpoint, and stores email integrations, OAuth tokens, metadata, secrets, and secure configuration in the EU.

Some supporting services, such as authentication and notification emails, may still use global or US infrastructure.

View our Security & Compliance page.

Can Snoooz help with ecommerce customer support?

Yes. Snoooz has Shopify and WooCommerce integrations in beta.

Once connected, Snoooz can fetch customer, order, and fulfilment information to help respond to common e-commerce inquiries such as order status, customer questions, and fulfilment updates.




Can Snoooz categorize, label, forward, or route emails?

Yes. Snoooz can automatically categorize emails, apply labels, forward messages, and route conversations to the right person or team based on your rules.

This can be used for support triage, sales routing, priority tagging, language-based routing, internal escalations, or separating urgent emails from lower-priority messages.

Does Snoooz work with Outlook desktop apps or only Outlook in the browser?

Snoooz integrates with Microsoft Outlook / Office 365 accounts, so it works with Outlook mailboxes used across browser and desktop apps.

Most key workflows, including drafts, auto-replies, forwarding, labeling, and routing, are supported for Outlook. Some behaviour may depend on Microsoft API limitations.

Does Snoooz store my emails?

Snoooz does not store your full mailbox as a permanent email archive. It only uses the email data needed to process rules, generate drafts, send replies, categorize, label, route, and log activity.

For customers with stricter data residency needs, Snoooz also offers an EU-hosted version where core application data, backend processing, AI generation, email integrations, OAuth tokens, metadata, secrets, and secure configuration are handled in the EU environment.

View our Security & Compliance page.

Does Snoooz integrate with other tools?

Yes. Snoooz integrates with Gmail, Outlook, Google Calendar, Outlook Calendar, IMAP/SMTP mailboxes, Zendesk, Intercom, Document360, OpenRouter, ChatGPT/Claude through MCP beta, Shopify, WooCommerce, and other supported tools.

Some integrations, AI model options, and advanced features may depend on plan, tier, BYOK setup, or add-on availability.

Does Snoooz support MCP?

Yes. Snoooz supports an MCP server.

This allows users to connect Snoooz with MCP-compatible AI assistants such as ChatGPT or Claude. Through the MCP server, users can create and update rules, manage categories, labels, and templates, preview replies, and train Snoooz on their data by chatting with AI.

This helps users set up and manage Snoooz workflows faster using natural language.

Still Have Questions?

Check out our comprehensive help center or get in touch with our support team.

Go to Help Center ➜