Free Up Your Team to Focus on Growth
Stop drowning in order updates, shipping questions, and return requests. Let Snoooz handle the inbox so your team can focus on scaling the store.
Respond to Every Customer Instantly
In e-commerce, speed wins loyalty. Snoooz ensures every order question, refund request, and product inquiry gets a personalised response even outside business hours.
Turn Support Emails into Repeat Purchases
Snoooz understands customer intent and replies with tailored messages that resolve issues fast keeping customers happy and coming back.
Never Leave a Customer Waiting
Send Personalised Auto-Replies
Snoooz replies instantly with a warm, accurate response tailored to each customer's inquiry.
Keep Customers Engaged Until They Buy
Snoooz follows up automatically, keeping customers informed at every step: from order confirmation to delivery to post-purchase support.
Full Control Over Every Reply
Custom Instructions for Every Scenario
Set precise guidelines for how Snoooz handles refund requests, shipping delays, product questions, and wholesale inquiries.
Different Responses for Different Email Types
From abandoned cart follow-ups to customer outreach, every email type gets the right response, every time.
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Train It on Your Store & Products
Upload Your Product Docs, FAQs, and Policies
Train Snoooz on your product catalog, return policy, shipping timelines, and FAQs so it answers customer questions accurately
Scan Your Website
Point Snoooz to your store and it will learn your products, policies, and brand voice so every reply sounds like it came from your team.
Prioritise Your Most Valuable Customers
Smart Email Routing
Automatically tag and route emails by type: order issues, refund requests, wholesale inquiries, VIP customers.
CRM-Powered Responses
Connect your CRM and let Snoooz use order history, customer tier, or lifetime value to prioritise responses.
Built to Work With Your Store
Connect Snoooz with Your Shopify Store
Run your Shopify store and never miss a customer email again. Snoooz connects directly with Shopify so it understands your orders, products, and customers in real time.
Connect Snoooz with Your WooCommerce Store
Snoooz integrates seamlessly with WooCommerce so your WordPress store's inbox is always handled, no matter the order volume.
Snoooz Now Connects to ChatGPT and Claude
You can now install Snoooz as a connector in ChatGPT and Claude. This means your inbox got even easier and quicker to manage.
ChatGPT - Snoooz AI Connector
Once connected, you can chat directly with your inbox through ChatGPT, ask it to draft replies, summarize threads, or check what needs attention.
Claude - Snoooz AI Connector
Connect Claude to your Snoooz account and chat directly with your inbox. Claude's strong grasp of nuance and tone makes it a great fit for writing replies that actually sound like you.
Book a Demo
Get a 30-min personalised demo of Snoooz
Learn about different use cases
Get info about pricing for your use case
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