Top
use Snoooz to answer
emails 24x7
Snoooz is an AI-powered email assistant that seamlessly manages your inbox by automatically answering, categorizing, and routing your emails — whether you're tied up in meetings, going on vacation, or simply need to personalize your auto-replies, Snoooz has you covered!
Top
use Snoooz to send emails
24x7
Snoooz is an AI-powered email assistant that seamlessly manages your inbox by automatically answering, categorizing, and routing your emails — whether you're tied up in meetings, going on vacation, or simply need to personalize your auto-replies, Snoooz has you covered!
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Sales
Improve prospect engagement, decrease time to reach quota, and get more deals closed by looping in sales reps to action high-value emails.
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Customer Success
Send personalized responses to your high-touch customers and reduce onboarding delays by copying backup CSMs or AMs on them.
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Human Resources
Improve your employee experience by encouraging self-care through paid time off all while knowing your customers will be well taken care of.
Personalize Every Reply.
Use Templates or AI
Send personalized responses to incoming emails based on email sender, sentiment, language, or context.
Add human-like response delay
A slight delay can add a sense of care and authenticity in your replies making them feel personally written by you.
Draft Replies, Instantly.
Understands the Context
Snoooz reads the email and writes replies that match tone, intent, and topic automatically.
Keep Conversations Going
In conversation mode, Snoooz can reply again and again, keeping leads or customers engaged over time.
Automate Your Workflow.
Use Smart Rules
Use rules to segment your incoming emails so you can tailor responses by each customer segment
Understand the Sentiment
Snoooz AI detects the sentiment of each email, enabling you to notify relevant teams during low sentiment or send them a survey link when customers are in an appreciative mood.
Keep Inbox Organized.
Auto-label Emails
Assigns labels in Gmail or Outlook, and emails land in the right folder automatically, no clicks needed.
Cleans Up Your Inbox
Snoooz filters out spam, marketing, and AI-generated junk. Only important emails make it to you.
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Easily manage employee emergencies
User Management
Simple team management means you can enable your team member's "OOO" if they forget or have an emergency, and Snoooz will send out personalized auto-replies and reschedule any existing meetings with ease.
Analytics
Easily view all email autoresponders sent, which template went out, what Rule triggered each response, and so much more.
Powerful integrations.
Out-of-office management software that integrates with your existing tech stack.
Need a specific integration? We can likely build it.
Powerful integrations.
Out-of-office management software that integrates with your whole tech stack.
Need a specific integration? We can likely build it.
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What our users are saying.
Hear from professionals who’ve transformed their workflows with our solutions
Security You Can Trust
Snoooz is independently verified for enterprise-grade security and compliance. It is GDPR compliant, SOC 2 certified, and CASA Tier 2 accredited, ensuring your customer data is handled with the highest standards of privacy and protection.
Your emails and customer communications are never used to train public or general AI models. Your AI assistant operates securely within your environment, and only your organization has access to its data and workflows.
SECURITY & PRIVACY
GDPR
SOC2
Tier 2 CASA
Trust & Safety Team
A dedicated team ensures the protection of your data and ethical application of AI.
Content Moderation
We use a combination of human and AI moderation to safeguard our users.
AI Policy & Regulations
We engage with regulatory bodies and welcome robust AI policies and regulations.
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Works With Your Tech-Stack
Automatically sync replies, categorise emails, and streamline workflows across the platforms you already use, without lifting a finger.
Frequently Asked Questions
What is Snoooz and how does it work?
When can I use Snoooz?
- Traveling for work or personal reasons.
- Feeling unwell or sick.
- Needing focused time to disconnect.
- Busy with back-to-back meetings.
- Attending industry conferences, trade shows, workshops, or training sessions.
- Commuting to work.
- Dealing with an emergency situation.
- Weekends or after office hours.
In short, you can use Snoooz whenever you want it to automatically answer, draft, or route emails for you.
Which email platforms does Snoooz support?
- Microsoft Outlook / Office 365
- Gmail (G Suite)
- Apple
- Yahoo
- Zoho
- Others using SMTP / IMAP
Does Snoooz store my emails?
No, Snoooz does not store your emails. It only requests the metadata of the email to draft or send a personalized auto-response based on email sender, sentiment, and context.
Snoooz has been audited by a professional CPA firm, and follows enterprise-level security and compliance standards. It is certified for SOC2 and GDPR compliance. For more information, please refer to our privacy policy and terms of use.
How can businesses benefit from Snoooz?
Businesses can benefit from Snoooz in several ways:
- Grow Revenue: With faster email responses and better handling of customer inquiries, businesses can see an increase in sales, particularly since customers feel heard and valued. According to Service Bell, fast responders win up to 50% of sales.
- Reduce Churn: By sending personalized, context-aware auto-replies, Snoooz keeps customers engaged even when team members are busy or unavailable. This helps reduce response times and maintain customer satisfaction. In fact, according to a research study, businesses can see a 15% churn increase with slow response time.
- Seamless Operations: Snoooz categorizes and routes emails automatically, ensuring important matters are handled by the right people, helping teams prioritize their work and avoid missing critical messages. The tool can escalate urgent conversations to the appropriate team members, ensuring that business operations continue smoothly without delay, even when key staff are unavailable.
These benefits make Snoooz a powerful tool for businesses aiming to enhance customer service while maintaining smooth operations, even during off hours.
Click here to request a demo today.
Do you offer a free trial?
Yes, we offer a 7-day free trial, and no credit card is required. Start your free trial by clicking this link.
Can I change my plan later?
Yes, you can upgrade, downgrade, or switch your plans later using our billing portal.
Snoooz is missing a specific feature or integration. Can I request it?
If you find that Snoooz lacks a particular feature or integration, we welcome your input!
To suggest a feature, you can submit your request directly here. Alternatively, you can book a demo with one of our team members and discuss your specific needs with us in detail. Your insights are invaluable in shaping the future of Snoooz to better serve you.
I have a different question, how can I contact you?
Feel free to email us at help@snoooz.ai and we will be happy to answer any questions you have.
Frequently Asked Questions
Everything you need to know about Snoooz
Snoooz is an AI-powered email assistant that connects to your email account to help manage your inbox efficiently. It can:
- Categorize and label incoming emails
- Draft or send replies automatically
- Forward messages to your team members
You can set rules for how each incoming email should be handled. It works with almost all email providers, including Gmail, Outlook, or any other provider supporting IMAP/SMTP. Snoooz can operate continuously or be scheduled to run at specific times or dates.
Snoooz works with all email providers including Gmail (personal and Google Workspace) and Outlook (personal and Microsoft 365), as well as other providers like Yahoo, Fastmail, Zoho, Titan, and others using IMAP/SMTP.
Yes, Snoooz works with both web and desktop email clients. When Snoooz creates a draft or sends a reply, it syncs directly with your email account, so you'll see the drafts and sent messages in your desktop client.
While the admin interface is in English, Snoooz can read and reply to emails in any language such as Arabic, Chinese, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai, Turkish, Vietnamese, Russian, Dutch, etc.
Yes, you can connect multiple inboxes under a single Snoooz account, such as several business and personal addresses. If multiple aliases all land in one mailbox (for example, support@ and info@ going into a single inbox), that still counts as one connected inbox.
Yes, we offer a 14-day free trial, and no credit card is required. Start your free trial here →
Yes, you can upgrade, downgrade, or switch your plans later using our billing portal.
Snoooz uses GPT-4 by default on all plans. The team continuously tests and updates AI models every few months, and is currently evaluating Gemini and GPT-5 for future updates.
BYOK allows you to connect your own API key from providers like OpenAI, Claude, Gemini, or DeepSeek to access 30+ different AI models. This feature is available on premium plans. When you use your own key, there are no limits on email processing since we use your API key to make requests to the AI.
Snoooz uses 1 AI credit to process each email (whether drafting, sending, categorizing, or ignoring). Training the AI uses 5 credits per document, PDF, or webpage you scan. Credits reset monthly. If you use BYOK, you get unlimited email processing since Snoooz will be using your own API key.
Yes, all AI model upgrades are included for AppSumo lifetime deal buyers.
Yes, you can create rules based on the email recipient or alias, allowing separate responses for each address. With the Workspaces feature, you can separate rules and data sources across different workspaces and assign specific mailboxes to each space.
You can train Snoooz by uploading PDFs, CSVs, scanning your website, adding FAQs, or importing data from helpdesk tools like Intercom and Zendesk. You can also use custom prompts to guide how the AI responds in terms of tone, style, and content.
Yes, you can add custom prompts to each rule to control tone, formality, and response style. The AI reads the full email thread to understand context and can adjust responses based on sender type (client vs. teammate vs. vendor).
Snoooz currently only reads from your inbox, so if your Gmail rules move emails out of the inbox, Snoooz will skip them. The ability to monitor other folders is coming soon.
Workspaces allow you to separate rules, data sources, and AI training for different businesses or departments. You can create different workspaces with their own configurations and assign specific mailboxes to each workspace.
Yes, with the Workspaces feature, you can create separate workspaces for each business with different rules, FAQs, and training data. Each workspace can have its own mailboxes assigned to it.
An auto follow-up feature is currently in development and expected to be available in the coming weeks.
Yes, you can create custom categories, and then use them in the rules. Based on the category and rule match, you can trigger specific actions like replying, forwarding, or applying specific email labels.
Conversation Mode allows Snoooz to continue replying throughout an entire email thread, not just the first message. It maintains context throughout the conversation and keeps responding naturally as the thread develops.
Snoooz currently integrates with Salesforce. Other integrations are being considered based on user requests. Webhooks are also available to create custom integrations.
Snoooz can classify new incoming emails into categories such as sales, support, invoices, or newsletters and apply labels or routing actions accordingly. Current behavior focuses on handling new mail; additional cleanup and analytics features are evolving over time.
If you find that Snoooz lacks a particular feature or integration, we welcome your input!
To suggest a feature, you can submit your request directly here. Alternatively, you can book a demo with one of our team members and discuss your specific needs in detail. Your insights are invaluable in shaping the future of Snoooz to better serve you.
Still have questions?
Check out our comprehensive help center or get in touch with our support team.
Visit Help CenterStop doing boring inbox work.
Let Snoooz Do it.
Let Snoooz handle your emails while you focus on what matters most. Start your free trial and experience smarter replies, better organization, and zero missed opportunities.
