AI Email Assistant for Teams

Snoooz drafts, replies, routes, and follows up on your emails for you

Works with every email provider, trained on your own knowledge base. Start in review mode, approve what it drafts, then switch on full autopilot when you're ready. You're always in control of what Snoooz sends.

Book a demo Start for free

SOC 2
ISO 27001
HIPAA
GDPR
Data residency

Trusted by 3,000+ businesses in 60+ countries

The problem

Your team doesn't need another email tool. It needs the email handled.

The problem

Inbox never stops.

Support questions, sales leads, order updates, and policy questions pile up in your shared inboxes. Every hour a reply waits is a deal going cold or a customer losing patience. Personal AI assistants only make one person type a little faster. They cannot run the inbox.

With Snoooz

Snoooz handles the inbox itself.

Snoooz reads every incoming email, answers the repetitive majority from your own knowledge, takes action in your systems, and brings a person in only when something genuinely needs one. Your team stops triaging and starts handling the exceptions.

support@yourcompany.com Shared inbox

248 unread to handle

Olivia Reednow

Where is my order #1043?

Support Auto-replied

Daniel Cho1m

Can I get a demo this week?

Sales Routed to Sales

Priya Nair2m

How do I reset my password?

Support Auto-replied

Mark Evans4m

Question about invoice #4821

Billing Routed to Finance

Sara Lin6m

What is our PTO carryover policy?

Internal Auto-replied

James Park7m

I want a refund for a damaged item

Support Escalated to you

! 248 emails waiting. Response time slipping.

✓ Inbox at zero. 192 auto-replied · 41 routed · 15 escalated to your team.

How it works

Onboarded like a new hire. But Snoooz learns faster than any employee.

It starts by drafting under your review, and earns its way to autopilot.

1 Connect

Connect your inboxes.

Gmail, Outlook, or any IMAP/SMTP mailbox, including shared addresses like support@ and sales@. Nothing to migrate, nothing to rip out.

Connect a mailbox

Alex Morganalex@marketing

Connected

Priya Nairpriya@sales

Connected

Sam Leesam@support

Connected

Jordan Diazjordan@info

Connected

Mia Chenmia@billing

Connected

2 Train

Train it on your knowledge.

Point Snoooz at your FAQs, help center, documents, policies, and past replies. It learns to answer the way your team does, in your voice, with your facts.

Train Snoooz

Drag and drop your files FAQs, help center, policies, past replies

FAQs.pdf Refund policy.pdf Help center.docx Past replies.csv

Indexed 4 sources

3 Review

Start in review mode.

Snoooz drafts every reply for your team to approve. You see exactly how good it is before it sends a single email.

Review & approve

New email Maria Lopez

Hi, do you ship to Canada, and how long does delivery take?

Snoooz draft

Hi Maria! Yes, we ship to Canada. Delivery is 2 to 4 business days, with tracking.

Sent

4 Autopilot

Switch on autopilot.

When you're ready, Snoooz replies, routes, and follows up on its own, and sends anything unusual, sensitive, or unfamiliar straight to a person.

Automation

Auto-reply Replies sent automatically

Olivia Reed

Where is my order #1043?

Auto-replied

Daniel Cho

Can I get a demo this week?

Routed to Sales

Mark Evans

Question about invoice #4821

Routed to Finance

James Park

I want a refund for a damaged item

Escalated to you

You stay in control the whole way. Snoooz sends only what you allow, on the inboxes you choose.

Integrations

Works with every email provider.

Gmail, Outlook, Yahoo, Apple Mail, and any IMAP or SMTP inbox connect to Snoooz in minutes.

Gmail

Outlook

Apple Mail

Yahoo

IMAP / SMTP

One assistant across all of them. Connect a mailbox and Snoooz starts working in minutes, with nothing to migrate.

Integrations

Wired into the tools your business runs on.

Snoooz connects to every email provider, plus the CRM, helpdesk, e-commerce, ERP, and calendars your team already relies on, reading and writing across them.

EmailEvery provider

E-commerceOrders & shipping

CRMCustomer context

HelpdeskTickets & docs

ERPRecords & orders

CalendarsScheduling

Files & DocsKnowledge sources

Your whole stack connected to one assistant.

Every tool feeds Snoooz, so replies are accurate and the right action actually happens.

Explore all integrations

Use cases

Built for the inboxes your business runs on.

Teams reach for Snoooz wherever inbound is repetitive, high-volume, and time-sensitive.

Customer Support

Deflect the repeat questions, escalate the rest.

Snoooz answers the FAQs your team fields every day from your help docs, and routes the complex cases to the right person.

Learn more

Sales

Never lose a lead to a slow reply.

Respond to inbound in seconds, day or night, and follow up until the prospect answers.

Learn more

Legal

Draft fast, approve before send.

On-brand replies in review mode, so every word is checked by your team before it goes out.

Learn more

Internal & Policy Q&A

Stop answering the same question 40 times a day.

Train Snoooz on your policies and intranet so travel, expense, and HR questions get instant, accurate answers.

Learn more

E-commerce

Orders, shipping, and returns, handled.

Snoooz pulls live order status from your store and answers customer questions automatically.

Learn more

Seasonal & Events

Absorb your busy season without adding headcount.

Handle surges of inbound during peak periods, with people needed only on the exceptions.

Learn more

Find your use case

The Inbox Impact Report

2.5 million emails processed. 416,000+ hours given back.

We measured what happens when teams stop doing repetitive inbox work by hand. See how Snoooz turned millions of processed emails into time saved, workdays returned, and productivity value unlocked.

Read the report See the ROI

Estimates are modeled using Snoooz internal platform data. Actual results may vary.

Snoooz impact

2.5M emails processed

416K+ hours saved

52K+ workdays returned

$15.6M estimated value

200+ work years recovered

Security & compliance

Built to pass your security review.

Snoooz is independently verified for enterprise-grade security and compliance, so your customer data is handled to the standards your security and procurement teams expect.

GDPR compliant, SOC 2 Type 2 certified, ISO 27001 certified, HIPAA compliant, and CASA Tier 2 accredited.

Your email never trains public AI models.

Your data is used only to run your workflows. It is never used to train general models, and never shared.

EU data residency.

A dedicated EU-hosted deployment keeps your application data and AI processing in the European Union.

Governance built in.

Draft-first rollout, role-based access, and full activity logging give you oversight at every step.

Request security docs, DPA & subprocessor list Visit the Trust Center

FAQ

Questions, answered.

Everything teams ask before putting Snoooz on their inboxes.

Still have questions? Book a demo

What is Snoooz?

Snoooz is an AI email assistant that runs your business inboxes. It reads incoming email, drafts and sends replies from your own knowledge, routes conversations to the right team, follows up, and escalates anything that needs a human, across support, sales, and shared inboxes.

How is this different from a personal AI email assistant?

Personal assistants help one individual write faster and typically never send for you. Snoooz runs shared and business inboxes, replies on its own once you trust it, is trained on your company's knowledge, and routes work across teams.

Will Snoooz send emails without our approval?

Only when you turn that on. Every inbox starts in review mode, where Snoooz drafts and your team approves. You enable auto-send per inbox and per workflow, whenever you are ready.

What is Snoooz trained on?

Your FAQs, help center, documents, policies, and past replies, so answers match how your team actually responds. Your email is never used to train public AI models.

Which inboxes and email providers does it support?

Gmail, Outlook, and any IMAP/SMTP mailbox (Zoho, Apple, Yahoo, cPanel, and more), whether they are personal inboxes or shared addresses like support@ and info@.

Is Snoooz secure and compliant?

Yes. Snoooz is SOC 2 Type 2, ISO 27001, HIPAA, GDPR, and CASA Tier 2, with a dedicated EU-hosted option for data residency. Security documentation, DPAs, and a subprocessor list are available on request.

Does it connect to our other tools?

Yes. CRMs (Salesforce, HubSpot), helpdesks (Zendesk, Intercom), e-commerce (Shopify, WooCommerce, BigCommerce), ERPs (SAP, Dynamics, Odoo), and calendars (Google, Outlook, Calendly, ChiliPiper). Snoooz also supports bring-your-own-key with 300+ models, an MCP server, and webhooks.

How fast can we get started?

Connect an inbox in minutes and run in review mode the same day. Larger teams get white-glove onboarding and a dedicated specialist.

How is Snoooz priced?

Plans scale from a single inbox to full teams. Enterprise includes custom seats, onboarding, security review, custom integrations, and volume discounts. See pricing.

Book a demo

See Snoooz answer your real emails.

Book a 30-minute demo and watch Snoooz trained on your own docs, drafting in your voice, routing to your team, and escalating only what needs you.

Trained on your docs
Drafting in your voice
Routing and escalating to your team

Book a demo Start free

50+ seats? Talk to sales about volume pricing, onboarding, and DPAs.